All complaints received at Delmont Private are taken seriously and will be addressed accordingly. If need be, please send all complaints in writing to the COMPLAINTS OFFICER at Delmont Private 300 Warrigal Road Glen Iris VIC 3146.

Our team of skilled professionals comprises the following:

• Consultant Psychiatrists
• Nursing Staff
• Nurse Therapists
• Social Workers
• Psychologists
• Occupational & Creative Arts Therapist

On site parking is available at Delmont for visitors only. People attending the inpatient service are not to drive their cars to hospital.

Yes Delmont is very accessible by tram, bus and train. We are situated on Warrigal Road (See the Contacts page for exact location.)
Bus - No. 700 Box Hill Station to Oakleigh Station.
Tram - No. 75 Spencer St, City, to East Burwood.

Make sure you wear comfortable clothes and footwear so you will not be restricted in movement or relaxation programs.
You will also need to bring your private health fund contribution card, Department of Veterans Affairs, Traffic Accident Corporation or Work Cover details with you. Please do not bring large amounts of money or valuables to the Day Program.

You gain access to the Delmont Day Program via:

• Referral from a psychiatrist accredited with Delmont.
• Referral from your general practitioner and we will link you with a Delmont accredited psychiatrist.

Family and friends are welcome to join you for lunch or dinner. Catering staff require four hours notice. Meal tickets can be purchased at reception. Please notify catering staff of the number of visitors joining you for a meal.

At Delmont we welcome visitors, however, due to your required attendance at therapy programs, we encourage them to visit at the following times:

Weekdays: 4.00pm - 9.00pm

Weekends: 11.00am - 9.00pm

The duration of your stay will depend on your particular problem, your response to treatment and your psychiatrist's treatment plan.

Due to the Australian Health and Safety regulations, outside food brought into the hospital (patient's room) is not permitted.

Patients should be aware that mobile phones are not permitted in the hospital. In every patient's room, there is a telephone for their use. Laptops and IPODS are permitted only in the privacy of the patient's room and not in public areas within the hospital. Please note, Wi-Fi access is now available in patient's rooms.

• Private hospital insurance membership contribution book or card
• Department of Veteran Affairs, Traffic Accident Corporation or Work Cover details if applicable.
• Any current medication and prescriptions
• Pensioner Entitlements Card and Record
• Night attire, dressing gown and slippers
• Comfortable shoes and casual clothing
• Personal toilet articles
• Medicare Card
• Hair Dryers are available at the hospital for personal use.
• Daily newspapers can be organised for you. Please inquire at reception. The cost of newspapers will be billed directly to your account.
• Please do not bring large sums of money or valuables with you. A purse safe is available on request.

Private health insurance is recommended. Any queries about cost can be discussed with our Health Fund Co-ordinator on (03) 9805 7353 during business hours or with our Hospital Co-ordinator on duty after hours on (03) 9805 7333.

Make an appointment to see your General Practitioner and discuss your concerns. If a referral to a psychiatrist is seen as the most appropriate course of action, a letter of referral will be written.

To see a Delmont Accredited Psychiatrist you must first have a referral from a General Pracitioner. You or your GP will then need to contact the psychiatrist's rooms to make an appointment time. Remember to take your referral letter with you to your appointment.

It depends upon which doctor you are seeking. There are two Consulting Suites for the Delmont Psychiatrists. The Warrigal Road Rooms are located at 300 Warrigal Road 2nd floor Glen Iris and the other, Madeline Street Rooms is located on the corner of Warrigal Road and Madeline Street in Glen Iris. Its entrance is on Madeline Street